Return policy

Returns & Refunds

You have the right to return your order within 14 days of receiving it.

To start a return, you must contact us first at becomenoise@gmail.com within this 14-day period.
We will provide you with further instructions.

Returns sent without prior approval may not be accepted.


Return Conditions

To be eligible for a return:

  • the item must be unworn and unused

  • in its original condition and packaging

  • with all tags still attached

You are responsible for the return shipping costs.
Shipping costs are non-refundable.


Return Process

After your return request has been approved, you will receive instructions on how and where to send your item.

We do not provide prepaid return labels.


Refunds

Once we receive and inspect your return, we will notify you of the outcome.

If approved, your refund will be issued to your original payment method within a reasonable timeframe.

We reserve the right to refuse refunds if the returned item does not meet the conditions above.


Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery.

Please include:

  • your order number

  • a description of the issue

  • clear photos of the product

We will resolve the issue as quickly as possible, at no additional cost to you.


Exchanges

We do not offer direct exchanges.
If you would like a different item, please place a new order.


Important

All items are made to order.
Please ensure you select the correct size and product before completing your purchase.